Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Airport pick upadditional charge
Sun terrace
Cashless payment available
Car hire
CCTV outside property
Fax/photocopyingadditional charge
Fitness centre
Free WiFi
24-hour front desk
Face masks for guests available
Breakfast takeaway containers
Physical distancing in dining areas
Garden
Games room
Shallow end
Kids' outdoor play equipment
Non-smoking rooms
Shuttle service
CCTV in common areas
Children's playground
Dry cleaningadditional charge
Smoke alarms
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing rules followed
Designated smoking area
Packed lunches
Use of cleaning chemicals that are effective against Coronavirus
WiFi
Trouser pressadditional charge
Outdoor pool (all year)
Tennis equipmentadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Pool bar
Airport shuttle
Kid-friendly buffet
Facilities for disabled guests
ATM/cash machine on site
Airport shuttle (additional charge)
Water slide
Shuttle service (free)
Breakfast in the room
Bar
Parking on site
Daily housekeeping
Spa facilities
Security alarm
Screens or physical barriers placed between staff and guests in appropriate areas
Hand sanitizer in guest accommodation and key areas
Tour desk
Toilet with grab rails
Movie nights
Barber/beauty shop
Fitness
Concierge service
Express check-in/check-out
Spa lounge/relaxation area
WiFi available in all areas
Key card access
Delivered food is securely covered
Swimming pool
Internet services
Live music/performance
First aid kit available
Valet parking
Sauna
Spa/wellness packages
Currency exchange
Kids' club
Ironing serviceadditional charge
Laundryadditional charge
Sun umbrellas
Outdoor pool
Air conditioning
Restaurant
Meeting/banquet facilitiesadditional charge
Snack bar
Tennis court
Luggage storage
Fire extinguishers
Emergency cord in bathroom
Parking
Guest accommodation is disinfected between stays
Shuttle service (additional charge)
Safety deposit box
24-hour security
Kids' pool
Guest accommodation sealed after cleaning
Nightclub/DJadditional charge
Golf course (within 3 km)additional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Massageadditional charge
Hot tub/Jacuzzi
Allergy-free room
Invoice provided
Lift
Food can be delivered to guest accommodation
Contactless check-in/check-out
Airport drop offadditional charge
Spa and wellness centre
Fitness/spa locker rooms
Foot bath
Picnic area
Room service
Linens, towels and laundry washed in accordance with local authority guidelines
Sun loungers or beach chairs
Swimming pool
Process in place to check health of guests
Free parking
Accessible parking
